Privacy Policy

Protecting your data is very important to us. Accordingly, your name and other information relating to you are used as set out in the Privacy Policy, and we will collect information when necessary or when it is directly and necessarily relevant to our dealings with you
We will retain your data if required by law or to use it for the purposes for which it was collected.
You can browse the site without providing any personal data, and your personal identity remains anonymous throughout your visit to the site and is not revealed unless you have a specific request for one of our services on the site.

First: The Data We Collect

We may need to collect information about you if you wish to request a service from our site.
We collect other necessary data to secure any potential requests that may arise later and to provide you with the services we offer. Examples include your name, gender, date of birth, email address, university and major, mobile number, and payment details, meaning details of payment cards or bank account details.
The information you provide is used to give you information about the services we offer and that you request, to verify the financial transactions you make online, and to manage your own account. This information is also used in auditing data downloads from the site and identifying visitors to the site.
You may be contacted by email and/or mobile number to inform you of any update relating to the status of your order or of any announcement about our services and promotional offers.
Our agent manages financial transactions online. All you need to do is provide accurate and non-misleading information to the agent or the site, and you should keep it up to date at all times and notify us of any changes.
We may be able to store the details of your current order on our site, but we cannot retrieve them directly for security reasons. By logging in to your account on the site, you can view the information and details of the services you have ordered or will soon order. You can also manage your data details, banking details and any newsletter you have subscribed to. You should also undertake to treat your personal data with complete confidentiality when accessing it, and not make it available to any unauthorized third party.

Credit Cards and Protection from Online Fraud

We may use specialized parties to protect your data from online commercial fraud, to help us validate the data of customer orders placed on the site. Below is a brief guide detailing how these parties use your data. Please contact us if you would like to know more about this subject
or about the fraud-prevention agencies associated with us. Your data is used in the following ways:
We will search the fraud prevention agencies (FPA) for information about orders placed on the site.
We will use the information supplied to us by the fraud prevention agencies (FPA) to help us validate the data of your order placed on the site.
If you send false or inaccurate information and commercial fraud is detected, the case will be referred to the online fraud prevention agencies (FPA).

Other Uses of Your Personal Information

We may use your personal information in opinion polls and marketing research, at your option, for statistical purposes with full confidentiality guaranteed. You also have the right to withdraw at any time, and we do not send any answers to a third party. Your email address is not disclosed unless you wish to take part in competitions. We keep poll answers in a place entirely separate from your private email.
We may send information about us, about the site or our other sites, or about our products, sales, promotional offers, newsletters and the like, relating to the companies affiliated with our group or to our partners. If you do not wish to receive this additional information (or any part of it), please click the "Unsubscribe" link in any email sent to you, and we will stop sending you this information within seven working days (every day except Fridays and national holidays throughout Palestine) of receiving your notice, and we will contact you to inquire about the information if it is unclear.
Some data may be used, while maintaining full privacy and confidentiality on the site, for other purposes including verifying visitors' locations and tracking their visits to the site or to the links contained in emails if they have subscribed to receive them, and to provide such anonymous data, which does not allow your actual personal identity to be determined, to a third party such as publishers, for example.

Third Parties and Links

We may share personally identifiable information we collect (including email addresses) with other companies in our group for commercial purposes, such as advertising. We may transfer your information to other companies in our group or to our agents to assist us in related transactions in accordance with the terms of the Privacy Policy. For example, we may resort to a third party to help us deliver products to you, receive payments from you, and use them to assist the customer service team. We may need to exchange information with a third party in order to protect against fraud and reduce credit risk. If our organization or part of it is sold, we may have to transfer our databases, which include your personal information. Except as stipulated in the Privacy Policy, we will not sell your personal data or disclose it to a third party without obtaining your prior consent, unless this is necessary for the purposes stipulated in this Privacy Policy.

Use of Facebook Social Plugins

When you visit one of our site's pages that contains a social plugin, your browser establishes a direct link with Facebook's servers. Facebook transmits the plugin's content directly to your browser, which in turn embeds this information in the site, allowing Facebook to receive information about your access to the selected page of our site. For this reason, your internet address is transferred to a Facebook server located in the United States of America, where the data is stored. This process occurs even if you do not have a Facebook account or if you were not logged in to Facebook at that time.
If you are logged in to Facebook, your visit can be assigned to your personal Facebook account. If you interact with one of the social plugins, for example by clicking "Like" or entering a comment, the related information is transmitted directly from your browser to Facebook and stored by it, and this information may also be published on Facebook and appear to your friends on Facebook.
For more information about the scope and purpose of the data collection carried out by Facebook and the way this data is used and processed, to learn more about your rights in this regard, and to learn more about the settings options for protecting your privacy, please visit Facebook's privacy policy.

Second: Cookies (COOKIES)

You are not required to enable and accept cookies while visiting our website.

What are cookies?

Cookies are small files saved on your computer that include your personal information about your preferred settings and other data the system needs when interacting with the browser. There are two types of cookies: session cookies, which are deleted the moment the browser is closed, and temporary/persistent cookies, which are stored on your computer for a longer period of time and sometimes permanently. Using cookies helps us select information that suits your particular taste or that you wish to see on our site. Cookies also enable us to store any information you enter so that you do not have to enter it again when you visit the site another time.

What types of cookies does Mohaseb Home use?

Most of the cookies used by Mohaseb Home are session cookies, which are deleted the moment the internet browser is closed. We use some files that remain stored on your computer after you close the browser, which allows our system to remember your identity after your visit, and to display your data, your preferred settings and the products you selected when you visit later. Temporary/persistent cookies have a lifespan of one month to two years and are then deleted automatically. These files are used to collect and analyze data and arrive at strategies to develop our website. By applying these strategies, the site becomes easier to use and helps us display suggested products that users personally wish to see. Our goal is to offer you an enjoyable, fun, easy online technical service that suits your taste in particular.

What type of data is collected in cookies?

No personal client data is stored in the cookies used by the Mohaseb Home website. Therefore, they cannot be used to violate any user's privacy or to track them individually. When a cookie is enabled, a special ID number is created for it, and this number is used only as an internal reference. It cannot be used to identify the user or to learn their registered personal information such as name and IP address. The anonymous information we receive from cookies is used for analysis and evaluation purposes, for example to find out the most visited pages and the most popular products, etc.

What do we mean by targeting users on our site?

The Mohaseb Home website collects specific information, which it uses to provide online advertisements and offers that suit each client's particular taste. This information is not used to identify you as a user; it is used only to study improvements to the site. The information obtained is not saved within the user's personal data or order data, but is used to provide our users with the advertisements they wish to see and to inform them of the offers and services that suit their individual tastes in particular. Users are targeted by tracking their clicks on advertisements or on the pages they visit. Our goal is to provide you with a service that suits your taste and priorities.

Does Mohaseb Home use third-party cookies?

Mohaseb Home allows the use of cookies from companies associated with us in order to provide online advertisements and offers that suit each client's particular taste. Therefore, some of our partners' cookies are stored on your device when you visit our website. These cookies are temporary/persistent, meaning they are deleted from your hard drive, and are deleted automatically from your computer at the end of their default lifespan (14 days to 2 years). As stated in Mohaseb Home's cookie policy, no personal information is collected in third-party cookies. The stored files are collected at specific times so that the companies can find out which products are most in demand, which is done entirely on anonymous information and on randomly selected ID numbers. Therefore, they cannot be linked to any personal information you have previously entered on the Mohaseb Home website. The sole purpose of using third-party cookies is to allow our partners to advertise the products that are of personal interest to you.

Targeting the Client Through Our Partners

We use a targeting policy, which allows us to display the advertisements you wish to see on our website. By targeting, we mean that we can advertise the services we recently displayed on our partners' sites. This means that our advertisements displayed specifically for you, even on other companies' sites, are only the offers and advertisements you wish to see. We do this by carrying out a detailed analysis of the information collected in your cookies on our site so that we can learn your interests as a user. This information is anonymous, as it does not contain your personal information or any of your data in customer records.

Personal Consent

I acknowledge that I permit the use of my user data and its storage in cookies. I allow these files to remain on my device after I finish using the browser and to be used on my next visit to your site. I also reserve the right to withdraw this permission by not enabling cookies from the browser's settings menu.

Third: Login Data

Each time you visit brand.mohaseb.net, information is sent from the browser to the server's log files, where it is saved. The information includes the time and date of the site visit, the pages you viewed, the IP address, the URL that led you to brand.mohaseb.net, the stored information, and the type of browser used.
When we collect all this information, all IP addresses are deleted or converted into anonymous addresses. Anonymizing addresses means changing your IP address so that it cannot be linked to the original user, or can only be linked through extensive research.
The anonymous information stored in the server log file is used to improve the shopping experience on brand.mohaseb.net, to make browsing our site easier, to find errors quickly, and to direct server capacity for development according to the importance of the need for it. For example, this information allows us to calculate our peak congestion times and therefore to plan an estimate of the server capacity sufficient to keep our site running as fast as possible.
Hereby, I grant brand.mohaseb.net permission to analyze and use the protocol data to develop and improve the performance of their online shopping store.

Fourth: Security

We use appropriate security technologies and procedures to prevent unauthorized or unlawful access to your information, or its loss or destruction. When we collect data through the site, we store your personal information in a database on a secure electronic server. We use firewall systems on our servers, and when we collect payment card details electronically, we protect them using encryption, such as Secure Sockets Layer (SSL), which makes it difficult for any intruder to decrypt your information. Since we cannot guarantee one hundred percent protection, we strongly advise you not to send full credit card or ATM card details when you contact us electronically without encryption. We put in place direct physical, electronic and procedural safeguards on the collection or disclosure of your information, and our security procedures require that we sometimes ask you to prove your identity before we disclose your personal information to you. You are responsible for protecting your password and your computer from any unauthorized access.

Fifth: Acknowledgment

When you send data to us or to our agents, or use the site, you agree to our use of your information as set out in this privacy policy in order to verify your identity.

Sixth: Your Rights

If you are concerned about your data, you have the right to request access to the personal data that we hold about you or that you have previously transferred to us. You have the right to ask us to correct any errors in your personal data, and this is done free of charge. You also have the right to require us, at any time, to stop using your personal data for direct marketing purposes. Please contact us by email at [email protected].

Do Not Hesitate to Contact Us!

We have a specialized team fully ready to answer all your inquiries.